Reputation Marketing
A business is only as strong as the reputation it builds within their existing customer base. Comments and reviews establish a level of trust, helping to draw in new customers while solidifying your loyal base. But what should you do if a customer leaves a negative comment, a review that tears apart the fabric you have worked so hard to weave? W3’s Reputation Marketing tools allow you to conquer these concerns by:
- Providing 24/7 monitoring of your ratings, reviews and social sites
- Working hand-in-hand to boost the reviews to your website
- Providing Best Practices for responding to less than favorable reviews